Fulfillment and Transit Times

At Expelium Supplements Inc., the fulfillment process includes the following: receiving your order, packaging your order, and leaving a package ready for carrier pickup. Our maximum lead time is of 2 business days to achieve the above. This means that if an order is received on Monday, it will be ready for pickup by Wednesday at the latest. If an order is received on a Friday, it will be ready for pickup by Tuesday of the following week at the latest, and so forth.

Under exceptional circumstances, such as but not limited to: unexpected order fulfillment volume surge, shortage of fulfillment staff members, software or technical issues, this lead time could be extended with or without previous and formal notice.

In addition to the 2 business days for fulfillment, you need to consider the *estimated transit times for the order to be delivered by the carrier to your door. We rely on the carriers below for our shipping operations:

- USPS Domestic (US): estimated of 3-7 business days.

- UPS Domestic (US): estimated of 3-5 business days.

- GlobalPost (International): estimated of 10-14 business days.

- UPS Worldwide (International): estimated of 10-14 business days.

*This is an estimation provided by the carriers, and thus it is not a guarantee. Therefore, the transit times may be shorter or longer based on several logistical factors such as weather, work force shortage or strikes, order volume surge due to holidays, etc.

Our US based Fulfillment Center is located at:

1615 Lakes Pkwy, Suite C, Lawrenceville, GA 30043 USA

We fulfills orders Monday-Friday, between 8am to 2pm, with the exception of the following US Federal holidays:

a. New Year’s Day.

b. Independence Day.

c. Labor Day.

d. Thanksgiving Day.

e. Christmas Day.

The fulfillment cut-off time is 2 pm EST for all orders. Orders will be processed within 2 business days.

Under exceptional circumstances, this lead time could be extended with or without previous and formal notice. Delivery done by the carriers occurs Monday-Saturday via USPS, UPS, Global Post, and UPS Worldwide.